A massage parlor that requires its therapists to keep a database on each customer and include in that database what was done on each visit as far as customer aches and pains and peculiar characteristics of the customer, is trying to cope with which service characteristic? A. intangibilityB. perishabilityC. inconsistencyD. consumabilityE. compatibility

C.  inconsistency

Explanation:

Inconsistency -

It refers to the situation of getting things very irregular or incomplete , is referred to as inconsistency .

Inconsistency is exactly opposite of consistency .

As consistency refers to the proper flow of data or information in avery regular manner .

Hence , from the given scenario of the question ,

To avoid any data or information missing about any patient or day or on particular period of time .

The therapists tries to keep all the record maintained all together about all the patients and their pains etc.

Hence , the correct option is C.  inconsistency .

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