ANSWER THIS PLEASE “Money can not buy one of the most important things vital for your business: relationships. You might think now customer relationships drive your business? That’s true! Good customer relationships are based on good customer experience. Developing strong relations with customers and creating great customer relationship management examples encourage faster business growth, gain new customers, and retain the existing ones.”

Based on the statement, explain FIVE (5) reasons why customer relationship is important for business success.

Market value; real assets; shareholders; dividend; financial assets; real assets; expected return; higher; opportunity cost of capital.

Explanation:

Shareholders want managers to maximize the market value of their investments. The firm faces a trade-off. Either it can invest its cash in real assets or it can give the cash back to shareholders in the form of a dividend and they can invest it in financial assets. Shareholders want the company to invest in real assets only if the expected return is higher than they could earn for themselves. The return that shareholders could earn for themselves is therefore the opportunity cost of capital for the firm.

A shareholder can be defined as an individual or organization who has a stock in a particular company through the purchase of such stocks.

Generally, all shareholders are interested in making profits and increasing the market value of their investments.