If all could be answered it would be great. I am a Teachers Assistant but wasn't there for her lesson so I unfortunately do not have access to the lesson. if these can be explained, I'd appreciate it! thank you.

1 to build positive connection with clients

              2 Handle the situation in a proper manner never break your position

              3 try and give step by step instruction in order resolve or overcome the issue

             4 same deal just a communitive walk through for the customer so it easy to understand and comprehend  

               5 stress is tough i admit but there are was to prohibit this. such as do one thing at once staying focused and never break out of the work force habitat so to say

Explanation:

A consumer credit system allows consumers to borrow money or incur debt, and to defer repayment of that money over time. Having credit enables consumers to buy goods or assets without having to pay for them in cash at the time of purchase.