Michelle always drives down Hampton Avenue to go to work. One morning, Michelle discovers that Hampton Avenue is closed at Wood Street because of construction. Michelle immediately takes a different route to work. She is able to make a quick route change because .

she has formed a cognitive map of the area

Explanation:

A cognitive map is basically a mental map or representation of the physical surrounding area. If you have ever seen a lab rat trying to go through a maze, that is exactly what this is about. The ability to mentally represent of physical surroundings is very important, and not just to avoid traffic jams, but for our normal daily activities. We all know where the bathroom is, or the kitchen, and our rooms, etc., that is basically a cognitive map of our house.

expected return 12.60%

Explanation:

we have to weight the outcomes:

we multiply the return consiering the probability of occurrency then, we add them to know the expected return o nthe investment which, in this case, is 12.60%