The step in the action research process where information is gathered about problems, concerns, and needed changes is known as the stage. a. prognosis b. feedback c. diagnosis d. action e. evaluation

It is known as diagnosis, where information is gathered about problems, concerns, and needed changes.  Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.  Plan for, create, and reward short-term "wins" that propel the organization toward the new vision.

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