Use the drop-down menus to complete each of the following sentences correctly. To include someone on an e-mail without others knowing, use the
feature.

Use the
feature to send a file.

Use the
feature to send someone else an e-mail you received.

To allow the main recipient of an e-mail to see who is being included in the message, use the
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is a feature that can be used to respond to someone’s e-mail.

Blind carbon copy (abbreviated Bcc)

Click on the menu item with a paperclip icon that says "Attach a file" or something similar (e.g., "Attach Files")

Click Reply and then select Forward

CC

reply

I think that the self-service is beneficial for the future. It can eliminate or reduce time spent in the hospital (in waiting rooms). There is a self-serve solution called QLess, which will allow patients to wait in line virtually, either from their computers or from their phones. The application will tell them how many people are ahead of them and when they will be able to see the doctor.

This will improve the patient satisfaction for up to 20 percent.