As a critical reader of an op-ed piece, if you were looking for the writer's use of emotion to attempt to persuade the reader, you'd be looking for the writer's use of
a. logos
b. pathos
c. ethos
d. rhetoric

You'd be looking for the writer's use of B. Pathos.

Ethos is writer's credibility while logos is writer's use of supporting elements such as facts and/or research. Pathos is appealing to emotions and persuading.

The type of organization pattern that resolves an issue is the problem-solution. It is because with this method, they enable to assess the problem and discuss the possible solution in which it will help to solve the problem and to resolve the issue. It is important in the organization to prevent conflicts from getting worse and for it to be resolve right away.