TrapQueen665
14.12.2020 •
English
How does one diminish defensiveness in interpersonal interactions
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Ответ:
Communications That Diminish Defensiveness
judgmental messages: (I'd like to hear about your day.) Speak messages in ways that give the listener more sense of control: (I have a request…) Use language that conveys empathy and respect for the listener: (Would you mind if we skipped cocktails and just ordered dinner?)
Ответ: