Tion. The company you work for has a program to reward
outstanding workers. Your coworker, Anna, has recently
finished an important project. Write an email to your
manager, Mr. Henderson, explaining why Anna deserves to
be recognized as an excellent employee.
Your explanation must come from the following three themes:
• work habits
• new ideas
• customer satisfaction

The author refers to poetry providing pleasure to those who have read, heard or recited some poetry.

Explanation:

The author also points out in his text that at all times poetry is an alternative form of fun, a way of feeling fully realized, and without poetry we would all be spiritually impoverished. But, to understand this, it is necessary for people to know more deeply what poetry is, since in this aspect people are more concerned with appreciating it than giving it a definition.