What does it mean to listen responsively?

the may be thing the Listen responsively to a speaker by taking notes that summarize, synthesize, or highlight the speakers ideas for critical reflection and by asking questions related to the content for clarification and elaboration.

The correct answer is Passage 1 uses empirical evidence, while passage 2 uses logical evidence.

Indeed, empirical evidence is evidence based on data drawn from scientific research and or studies. The first paragraph does exactly that by quoting all the testing research on the topic at hand.

Passage 2 on the other hand, is a perfect example of logical evidence. The narrator uses a single case of known data from a reputable organization and bases his reasoning upon it to arrive to a conclusion. He also includes some anecdotal evidence about his own experience.