Why is a health care workers personal appearance important?

Because it helps the relationship between the worker and the patient.

Would you feel safer with a muscular man, long hair, tattoos, and piercings. Or an elderly women with gray hair pulled back in a bun with a warm smile.

The goal of palliative care is to bring comfort and pain relief to patients who are being treated for diseases and disorders

Explanation:

Palliative care is a type of medical care provided to people who live with a serious, often untreatable illness (e.g. cancer, congestive heart failure, kidney disease, Alzheimer’s, Parkinson’s, etc). Its goal is to relieve the symptoms (including pain) of the disease and provide comfort to both the patient and their family. The type of treatment is based on the patient's needs, which means that each patient gets individualized care.