lildanielmabien
lildanielmabien
22.04.2021 • 
Mathematics

. (0.5 point) We simulate the operations of a call center that opens from 8am to 6pm for 20 days. The daily average call waiting times are reported below for these 20 simulated days: 24.16 20.17 14.60 19.79 20.02 14.60 21.84 21.45 16.23 19.60 17.64 16.53 17.93 22.81 18.05 16.36 15.16 19.24 18.84 20.77 Due to a budget cut, the call center has now to downsize and the simulation model is used to predict the effect. We again simulate the call center for 20 days and now the daily average call waiting times are: 19.81 18.39 24.34 22.63 20.20 23.35 16.21 21.73 17.18 18.98 19.35 18.41 20.57 13.00 17.25 21.32 23.29 22.09 12.88 19.27 Compute a 95% t-confidence interval to decide if the change in the call waiting time is statistically significant.

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