paulesparsa6
11.06.2020 •
Business
can track customer satisfaction directly, measure repurchase intention and also gauge a consumer's willingness to recommend the company and brand to others.
A) Periodic surveys
B) Mystery shoppers
C) Customer loss rates
D) Customer focus statements
E) Sales summary reports
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Ответ:
A) Periodic surveys
Explanation:
The periodic survey is the survey which takes place after delivering the product and services to the customer. It can be in the form of customer feedback with respect to the satisfaction level, repurchase intention, worth of mouth, etc
By maximizing the customer satisfaction the company can able to achieve their sales targets that results into capture a maximum share in the market
Hence, the first option is correct
Ответ:
d--Cash inflow from operating activities was $200
Explanation:
Net income= Cash Revenue -Cash Expenses
$1950 - $,1600 = $350
Total assets increase=Cash Revenue -Cash Expenses-Dividends
1950-1600 -150= $200
Cash inflow from operating activities=Cash Revenue -Cash Expenses
$1950 - $,1600 = $350
therefore the statement that is not true = d--Cash inflow from operating activities was $200