In which situation would it be more effective to use the direct strategy?
check all that apply.
a) when the organization or receiver prefers directness
b) when the bad news threatens the customer relationship
c) when the bad news is personally upsetting

A) When the organization or receiver prefers directness

Explanation:

"Direct communication is speech that conveys clear messages or that clearly directs actions. Direct communication is often used in the workplace to ensure clarity regarding who has the authority to give orders and what the orders are. Direct communication may be used when there is no room for discussion or compromise."

Reference: Study.com. “Direct Communication: Definition & Examples Video.” Study.com, 2019