Janet says, "i didn't get a job offer because the interviewer was biased and it was a nasty day; it had nothing to do with my qualifications." this is an example of:

I think this is an example of self-serving bias. This is the tendency of people to attribute positive outcomes to personal factors, but attribute negative outcomes to external factors such as other people. The reason people have this tendency because personalizing success or positive outcomes helps their self-esteem.

Critics of Ansoff's matrix say that it does not take into account all the factors that can impact the market, like the factors outside the market, in the environment, that can still have an effect on the market. These factors influence the market and may make the Ansoff's matrix too simple to use in certain cases.