On the TV show Shark Tank, pitcher Donny McCall presented his company Invis-A-Rack, which produces a cargo equipment holder for trucks. McCall was able to outsource the manufacturing, the distribution, and the accounting functions. This type of a company is called

The correct answer is Modular.

Explanation:

The commercial systems of the service companies are gaining complexity over time, having a modular and integrated solution natively generates competitive advantages and saves time and effort in the different procedures.

A modular and integrated system allows clarity about the information that is handled in each area, the relationship between them and how the different processes of the company are integrated. A modular and integrated system translates into, unify data, optimize costs and work efficiently.

A delivery gap is,

a. the difference between a firm's service standards and the actual service it provides

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