sawyerharper
17.06.2021 •
Business
One of your new customer service representatives often gets flustered when customers are angry. You've tried giving her advice, but she isn't improving. How would you respond?
A Instruct her to transfer angry customers to more experienced employees
B Ask a senior employee to watch her performance and give her feedback
C Closely monitor her performance and intervene to take calls when needed
D Suggest that she review the training manual more thoroughly
E Have her role-play angry customer scenarios with a senior employees
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Ответ:
yes you could do anything you put your mind too, me and my bestie are also starting a small nail business and clothing line go for it
Explanation: