Peter Drucker's management by objectives (MBO) states that .a. employee motivation depends on how much a person wants something and on how likely he or she is to receive it. b. employees' performance should be monitored closely, and they should be coached when necessary. c. top management should establish goals for the entire organization. d. managers cannot motivate people; they can only encourage or discourage an individual's personal motivation.

The correct answer is D

Explanation:

Management by objectives through Peter Drucker, states that the it is an approach of performance management, in which the balance is sought among the objectives of the business and the objectives of the employees.

In short, it is to determine or measure the joint objectives or goals and to provide the feedback on the results.

So, the it states that the managers could not motivate people, they could only encourage or inspire or discourage the person personal motivation.

The answer is : $104,000                  

Explanation:

First, we have to lay out the particulars, and explain what each of them mean:

debit balance in account receivable = $32,000. This refers to an amount that cusomers owed the company at the beginning of the period.

revenue recorded = $88,000. This refers to the total sales made by the company.

At the end of the period, we are told that the account receivable contained a balance of $16,000

Therefore it means that after all the payments (both balance from previous period and sales transactions) have been made in cash, the amount which the customers owed the company = $16,000.

Hence the cash collected is calculated as follows

(debit balance at beginning + revenue) - debit balance at the end = cash collected

(32,000 + 88,000) - 16,000 = cash collected

120,000 - 16,000 = cash collected

cash collected = $104,000