QUESTION 7 is essential to the selling process because it leaves a good impression and eases the way toward future sales. a. Closing the sale b. Prospecting c. Answering objections d. Making the presentation e. Following up

e. Following up

Explanation:

Sales following up consists in communication with the customer after the sale is complete.

This can include strategies such as emails or calls asking the customer how he or she is doing or feeling with the product, or contacts with the intention of showing other products and promotions.

A good sales following up experience can increase the loyalty of the customer, and ease the path for future sales.

C. the OCC on online schooling