Rufus, a supervisor at an automobile store, is considered friendly by his subordinates and has the authority to assign important work to the high performers under his wing. However, he does not chalk out clear objectives for his subordinates. In the context of Fiedler's contingency leadership theory model, leadership style would be the most appropriate for this situation.Multiple Choice

Companies have tremendous amounts of information available on competitors, resellers, and other players in the marketplace, but they must also use that data to gain insight into the customer as Pinterest did successfully in creating a scrapbooking site for shared pictures.
This way, the companies will know exactly what their customer wants and prepare accordingly.