![umadbro46111](/avatars/44255.jpg)
umadbro46111
15.04.2021 •
Business
The Jones Company has a very limited return policy for its products, and a customer can only return an item with a store receipt. The Jones Company has established this return policy without any customer satisfaction research. While the Jones Company thinks its policy is fair, many customers do not. A service-providing firm like the Jones Company that does little or no customer satisfaction research is most likely to experience a gap between . a. the service quality specifications and the service that is actually provided b. the customers' wants and what management thinks customers want c. what the company provides and what the customer is told it provides d. management's perception of what customers want and the quality specifications it develops
Solved
Show answers
More tips
- F Food and Cooking How to Make Thin Pancakes: Recipe and Tips...
- S Style and Beauty Is Hot Scissor Haircutting Beneficial or Dangerous?...
- S Style and Beauty How to Get Rid of Under Eye Bruises?...
- F Food and Cooking Is Bacon Good for You?...
- S Style and Beauty Discover the Art of Nail Design: How Do You Paint Your Nails?...
- P Philosophy How to Develop Extrasensory Abilities?...
- O Other Everything You Need to Know About Kudyabliks...
- C Computers and Internet The Twitter Phenomenon: What it is and How to Use it...
- C Computers and Internet How to Choose a Laptop: Expert Guide and Tips...
- C Computers and Internet How to Choose a Monitor?...
Answers on questions: Business
- B Business Click this link to view O*NET’s Skills section for Foresters. Note that common skills are listed toward the top, and less common skills are listed toward the bottom....
- M Mathematics Ineed don t even know where to begin...
- S Spanish Marque lo allongliva olsaA QUTE IRBD Q CIRIR - QEDCID DDR-T = GQ...
- M Mathematics Tickets to the college basketball game are $2.50 for students and $3 for general admission. if 58 people attended the last game and the box office collected $162,...
- M Medicine Your 18-year-old patient, Ms. Dex, is a Type 1 diabetic, who arrived in the emergency department in diabetic ketoacidosis. Her blood glucose is over 1050 mg/dL....
Ответ: