What is the first step to build a house of quality? A. Relate customer wants to product hows. B. Determine the desirable technical attributes. C. Identify customer wants. D. Identify how the good/service will satisfy customer wants.

C. Identify customer wants

Explanation: In a bid to give the best of services provided in accordance to the taste and specifications of the consumers, The House of Quality framework was developed, which is a procedural framework employed in process development. These framework is designed to meet quality standard however, design is simply crafted based on specification and taste of the consumer.

Therefore, the first step to buid a House of Quality is to identify consumer wants which is what the whole concept heavily relies. Identifying the want of the consumer involves careful attention to details given by the consumer, taking cognizance of most prioritized options in cases where alternatives are given. Once the want or need of the consumer has been identified, then other processes can follow such as analysis of the identified needs and so on.

1. Decrease

Explanation:

Gross profit percentage is the amount of money earned from the sales of goods or rendering of services expressed in percentages. It is the amount earned expressed in percentage after removing the total cost of production from revenue earned.

Formula for calculating

= (Gross profit/Total sales) × 100.

Thus, when there's a decrease in the price of goods with the cost of producing that goods remaining constant, the gross profit percentage decreases. Also, when there's an increase in price with cost remaining constant, the gross profit also increases.