Which persuasive writing technique does this message use? i request a refund for the damaged goods in one of the six cargo containers. the other five were delivered in good condition.

A. Location will be categorized with 3. Northern Hemisphere, Eastern Hemisphere. These are all broad geographical locations and are termed based on a large area.
B, Place will be categorized with Coastal East Asia, the subcontinent, Southeast Asia, the Himalayas and the Steppes. These are all places within a broader location and are part of a smaller geographical area.
C. Region will be categorized with 2.Climate varies: Deserts, rain forests, monsoon regions and moderate regions. These areas are influenced by climate within a specific geographical place and location, thus regions are established based on the reaches of the climate. 
D. Movement will be categorized with 1. Long history of isolationism, with recent European culture spread affecting Asian countries. The migration of Europeans and their culture into these locations, places and regions have affected Asian countries.