1. What effect did Esperanza create for the reader when she repeated we had to leave" the flat on Loomis?

The reader had the impression that Esperanza was a determined young woman that thinks about everyone around her.

Letter to the air conditioner company

Explanation:

XYZ,

Air Conditioner Pvt. Ltd.

28th Jan

Dear Mr. ABC,

I have a complaint regarding the air conditioner I bought from your company last month, receipt number: 1234. Even though it has been only a month, the coil of the appliance seems to have corroded because of which the appliance doesn't seem to work properly.

There is no anti corrosion layer on the coil which is a must these days. Our locality has a water treatment plant which emits gases that are harmful for electronic appliances. All the companies have started using these anti corrosion layers over the coils.

I regret to say that I am not happy with the appliance and also I am not getting a good response form the customer care center regarding the same. Request you to extend your support in this matter and help me resolve the issue.

Regards,

PQR

[email protected]