Danielle says “excuse me” to a classmate’s mother who happens to be standing in doorway of her classroom. this is an example of: a. impersonal interpersonal communication. b. one-sided interpersonal communication. c. intimate interpersonal communication.

As can be seen by the different possible responses, there exists more than one type of interpersonal communication.  With that in mind, let’s think through the possible responses.   One-sided communication is communication where there is typically no way for a dialog to occur such as in mass communication like a speech or television broadcast.  Thus, because Danielle is face to face with a classmate’s mother in a doorway, even though the classmate’s mother might not reply, we know this situation is not one sided and cannot be “B.  one-sided interpersonal communication.”  Intimate communication is communication that occurs with those whom we have personal/intimate relationships with such as our own family members and close friends.  Because the communication is between Danielle and someone else’s mother, it can be assumed there would be no intimacy there.  Thus, we can assume the answer is not “C. intimate interpersonal communication.”  That leaves us with “A. impersonal interpersonal communication.”  To understand why “A” is the proper response, however, one must recall that impersonal interpersonal communication is communication that happens between two people who have no real history or expected future together such as those we meet standing next to in line at a fast food restaurant, music concert, or blocking the way into a classroom.  Keep in mind, though, that just because communication is impersonal it can be polite, which was a bit tricky with this question and might lead one to consider a response other than the correct response:  “A. impersonal interpersonal communication.”   

1. Tonya's interpersonal communication goal is to be a better listener. What is her next step in the goal-setting process?

Turn her goals into concrete actions

2. Interpersonal communication is most likely to occur between

A student and his teacher.

3. Danielle says "Excuse me" To a classmate's mother who happens to be standing in the doorway of her classroom. This is an example of

Impersonal interpersonal communication

4. Tori wants to borrow her sister Amanda's car. Which of the following is the best example of effective communication on Tori's part?

"Can I borrow your car to go take in a movie?"

5. Susan noticed that when Lorna was listening to her, Lorna put her cell phone away, turned her music off, and made eye contact. That made Susan feel that Lorna was genuinely interested in and valued what she had to say. Susan now plans to do the same thing in the future to make the people with whom she converses feel the same way. Susan is

Reflecting on effective communication

6. Interpersonal communication skills are

changeable

7. Based on the presentation, one can infer that interpersonal relationships will benefit when the individuals involved

continually work on improving their communication skills

8. Which of the following relationships is most likely to involve communication that is influenced by norms and expectations?

impersonal

9. Sherona feels listening and responding are her strong suits. However, Ronald feels Sherona tends to interrupt when others are speaking. Sherona is now determined to listen carefully and wait for cues that a speaker in done speaking before speaking herself. Sherona is

taking stock of what she does well

10. Based on the presentation, one can assume that being an effective communicator requires all of the following except

college.

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