If the narrator of a fictional piece is not a character in the story, which statement about the narrator is true?
a.the narrator of the work is always known as the speaker.
b.the narrator is the historical author of the piece.
c.the narrator speaks using an authorial voice.
d.the narrator will speak from a third-person point of view.

If a narrator of a fictional piece is not a character in the story, then: (D) the narrator will speak from a third-person point of view. This is because the narrator is not part of the story and can only tell the story as he or she sees it from the outside.

E. The phrase “sneer of cold command” reflects Shelley’s idea that a king may harm his subjects.

Explanation:

Lines 10-11, "'My name is Ozymandias, king of kings:  / Look on my works, ye Mighty, and despair!' ", there are no terms, in the poem, to make the tone feel fearful about the king.

Line 4, "Half sunk, a shattered visage lies, whose frown, " the poem does not set whether the king is attractive.

Line 1 and 14, "I met a traveller from an antique land... The lone and level sands stretch far away."  These do not show a desire to be away.

Line 8, "The hand that mocked them, and the heart that fed: " the hand was the sculpture's hand and the poem doesn't state whether or not the kind mistreated the artist by having him build a huge statue of himself.

Line 5, "And wrinkled lip, and sneer of cold command, " shows that the sculpture didn't favor the king making him look older and less desirable as if he is to harm his people.