You have purchased a wooden cupboard from a reputed dealer. After delivery you find that one of the doors has a deep cut on its surface. Write an email to the dealer.

Dear Sir/Madam,

I am writing to you due to a default in the wooden cupboard that I bought from you last Monday.

On Monday 23rd I bought from you a wooden cupboard. It was delivered to my house in time, the color and size were correct, but there was a defect in the surface. One of the front doors of the cupboard has a deep cut.

As a reputed dealer, I would like a refund or a replacement since it is not in the expected condition. The image on the website and the description showed a brand new cupboard in perfect conditions. I am looking forward to hearing from you.

Yours faithfully,

Karl Jhonson.

Explanation:

When we write a letter complaining about something or making a claim, we have to write a brief introduction describing the problem. In the second paragraph, we have to give detailed information . Finally, we ask for a solution, like a refund or a replacement. It is important to use formal language and support our claim.