After her recent flight to paris, linda received an email from delta airlines, asking her to rate the flight crew's performance and her satisfaction with her flight experience. what form of marketing research is delta using

The type of marketing research that Delta is using when they ask Linda her satisfaction in regards of the performance of the flight crew and her experience is survey. It is because a survey is a way of providing questions to an individual in which they are likely to rate the question or chose for the answer that best suits the question.

C, coaching

Explanation:

Coaching can be defined as a the one-on-one development of an individual/employee to help the employee reach or accomplish a set goal or increase performance.

Coaching is administered by a coach. He/She ensure that through his/her activities, helps an individual to improve performance and behavior or help meet a target or accomplish a task or increase performance/productivity.

Firm's use coaching to improve employee performance as there is a one-on-one assessment of the employee and it enables the coach to work with and on the employee entirely.

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