As Diane's business grew, she needed to find a new way to manage payroll for her employees, so she researched payroll companies to see which one would best meet her needs. What type of buying situation was Diane involved in?

new buy

Explanation:

A new purchase situation is a situation where the customer or consumer purchases the first product or service. New procurement refers to the first purchase of any product or service, dedicated to research with considerable effort and resources. And to collect the necessary information or facts about the relevant product or service.