Overbooking is a common practice in the hospitality industry. What are the pros and cons of overbooking? Is overbooking ethical?
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Cons: loss of hotel reputation, alternative arrangement for guests might be more expensive, may revive negative review online ,
The purposeful and deliberate act of overbooking runs counter to any acceptable standard of ethical business practice. In addition to the practice being ripe with serious legal, contractual and consumer protection violations, overbooking forces hospitality personnel into making conscious immoral and unethical choices.
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D. Jane writes an essay for history class and correctly cites her sources and creates a Works Cited list. She uses all of the sources in her writing so that almost all of her essay is cited material.
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I just took the test and this was correct