Engineering controls are the physical changes that employers make to the work environment or to equipment that make it safer to use.

Engineering Controls. The best engineering controls to prevent heat-related illness is to make the work environment cooler and to reduce manual workload with mechanization. A variety of engineering controls can reduce workers' exposure to heat: Air conditioning, Increased general ventilation , Cooling fans , Local exhaust ventilation at points of high heat production or moisture, Reflective shields to redirect radiant heat , Insulation of hot surfaces Elimination of steam leaks , Cooled seats or benches for rest breaks , Use of mechanical equipment to reduce manual work, Misting fans that produce a spray of fine water droplets.

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Explanation:

12 times 3/4 = 36/4 = 9