You are sarika, javaher nagher, japur. 2 months ago you got dessert cooler from home coolers jaipur. Now you discovered that it is not working properly. Write a letter to the manager complaining about malfunctioning of unit and asking them to repair and needed to replace it against warranty

Answer and Explanation:

Dear Manager.

Two months ago I made a purchase at your store that made me very happy. At the time I bought a cooler for desserts. I chose to buy at your store because of the confidence that I have your work and the work of all salespeople and employees who have always worked so that I had a good experience, that's why I write this letter.

I realized that my cooler does not work properly and as I know of its commitment to the customer I would like to ask if there is a possibility that my product can be repaired and, if necessary, replaced by a cooler that is fully functioning.

I await your response and apologize if I have created any discomfort.

Thank you.

Dasha Phil