An organization that has has the assets, capabilities, processes, information, and knowledge that an organization uses a) to improve its effectiveness and efficiency, b) to create and sustain competitive advantage, and c) to fulfill a need or solve a problem.

Resources

Explanation:

Organizational resources includes its assets, capabilities, knowledge, information and employees. The organization deploys these resources, at different times and in different combinations, to meet customer needs, become more efficient and effective, to create and sustain competitive advantage, and in general to achieve its goals and objectives.